Grapefruit ships using Canada Post. Shipping rates are determined at the time of checkout based on the items ordered.
Grapefruit accepts returns or exchanges on unworn/unwashed items with original tags attached within 14 days of the purchase date as denoted by www.canadapost.ca through tracking number information.
It is essential that designer pieces have authenticity cards and dust bags included with the return. Shoes must be received unworn with no marks and in their original box. Please note that after 14 days all sales are final.
All undergarments, face masks and filters, swimwear, fetish wear, skincare, grooming and sale items are not eligible for return or exchange.
*** All sale/discounted items (promotional or campaign) are final sales. ***
Returns from the United States are subject to a restocking fee equal to 20% of the original purchase price. Other international returns are at the customer's expense plus a 10% restocking fee.
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